These terms set out how ES Auto Installations (“we”, “our”, “us”) ensures the safety and security of your online shopping experience when using our website and related services. By placing an order through our website, you agree to these Safe Shopping & Secure Payments Terms, which form part of our general Terms & Conditions and should be read in conjunction with our Privacy Policy.
1.1. Our website operates using SSL (Secure Socket Layer) encryption technology. This ensures that all data transmitted between your browser and our website is encrypted and protected from unauthorised access or interception.
1.2. You can verify our secure connection by checking for the padlock symbol and the “https://” prefix in your browser’s address bar.
1.3. We take reasonable steps to maintain the security and integrity of our website and to protect your information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
2.1. We use trusted third-party payment processors to handle all online transactions which includes:
• Stripe – for debit and credit card payments; and
• Klarna – for flexible payment and instalment options.
2.2. All payments are processed securely in accordance with PCI DSS (Payment Card Industry Data Security Standard) requirements.
2.3. We do not store, process or have access to your full card details at any time. All sensitive payment information is entered directly into the secure systems of our payment providers.
2.4. By completing a transaction on our website, you agree to be bound by the relevant payment provider’s terms and conditions (e.g., Stripe’s and/or Klarna’s user terms), which govern the processing of your payment.
3.1. To protect against fraudulent transactions, we may carry out security checks or verification procedures before accepting an order.
3.2. We reserve the right to refuse or cancel any order if we believe it may involve fraudulent activity or breach our security policies.
3.3. Any suspicious or unauthorised activity detected on our website may be reported to the relevant authorities or financial institutions.
4.1. ES Auto Installations operates exclusively within the United Kingdom.
4.2. All products, installations and related services are supplied and performed within the UK only.
4.3. We do not process orders or payments originating from outside the UK.
5.1. We are committed to protecting your privacy and processing all personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
5.2. For details on how we collect, use and protect your personal data, please refer to our full Privacy Policy.
6.1. While we take all reasonable precautions to ensure safe and secure online transactions, we cannot guarantee the absolute security of information transmitted over the Internet.
6.2. Except where required by law, ES Auto Installations shall not be liable for any loss or damage resulting from unauthorised access to, or use of, your personal or payment information.
7.1. We may update these Safe Shopping & Secure Payments Terms from time to time to reflect changes in technology, regulation, or our business operations.
7.2. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after such updates constitutes acceptance of the amended terms.
If you have any questions regarding these terms or our payment security measures, please contact us:
We use cookies to keep the shop running and to measure usage. See our Privacy Policy.
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